I wanted to book a course so that I could learn how to use my new Mountain Bike properly, after scouring the net and seeing a number of companies that looked 'dodgy' I came across Dolomite Training and their open programmes. This was exactly what I needed and the syllabus covered all the areas I was looking to improve in.
From the moment I sent the email, the communication from Steve was superb, he obviously doesn't just respond to emails in the office!
The process was clear and quick, he even talks to you beforehand to update you and check that you are capable. I had booked onto the intermediate course.
The instructor (Paul) turned up on time, was exceptionally pleasant and made us feel at ease. it was clear that he had a wealth of knowledge and had done everything we were going to do and then some.
He assumed nothing and the learning started straight away.
The scenery was perhaps too distracting as the views were amazing. couldn't have done it in a nicer place.
There was only one other student so the tuition was very tailored. Other companies would have cancelled with only 2, not Dolomite.
We progressed along the trails, learning new skills and practising them until we felt confident. At no point did he make you feel stupid for not getting it straight away, and he could adapt the session to try another angle of teaching.
I can honestly say that I did things I would never have done on my own, he built my confidence up to a new high.
I am going to book on a caving course in the future as I like their style and methods and I felt at all times that it was about me and what I needed as opposed to what they could deliver!